Payment Policy
Payment Policy
At GENKIVA, we want checkout to be simple, secure, and flexible. This policy explains how payments work in our store.
Accepted payment methods
We accept all major payment methods, including:
- Credit and debit cards: Visa, Mastercard, American Express, Discover
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
The available options will be shown to you at checkout.
Secure checkout
Your security is our priority. All payments are processed through encrypted, PCI-compliant checkout using SSL technology. We never see or store your full card details — payment information is handled securely by our trusted payment processors.
Currency
All prices on our store are listed and charged in US Dollars (USD).
When you are charged
Payment is taken in full at the time you place your order. Your order is confirmed once payment has been successfully processed.
Pricing accuracy
We make every effort to ensure all prices are accurate. In the rare event of a pricing error, we will contact you before processing your order and give you the choice to confirm at the correct price or cancel for a full refund.
Questions?
If you have any questions about payment, please contact us at support@genkiva.com.
GENKIVA
10385 San Sevaine Way, Suite B, Jurupa Valley, CA 91752, United States
Email: support@genkiva.com
Phone: +1 (626) 988-9832