Terms of service

Terms & Conditions

Welcome to GENKIVA. By accessing or using genkiva.com and placing an order, you agree to the following terms and conditions.

Acceptance of terms

By using this website, browsing our products, or making a purchase, you confirm that you accept these terms and conditions and agree to comply with them. If you do not agree, please do not use our site.

Products and pricing

We sell eco-friendly and reusable kitchen and home products. We make every effort to display our products, descriptions, and prices accurately. Prices are listed in US dollars and may change without notice. We reserve the right to correct any errors and to refuse or cancel an order where information is inaccurate.

Intellectual property

All content on this website — including text, images, logos, branding, and design — is the property of GENKIVA and may not be copied, reproduced, or used without our written permission.

Limitation of liability and disclaimers

Our products are provided in good faith. To the fullest extent permitted by law, GENKIVA is not liable for any indirect or consequential loss arising from the use of our website or products. Nothing in these terms limits your statutory consumer rights.

Termination

We may suspend or terminate access to our website or refuse service to anyone who violates these terms, engages in fraudulent activity, or misuses our store.

Changes to these terms

We may update these terms from time to time. Changes will be posted on this page with an updated date, and where appropriate we will notify customers by email.

Contact

GENKIVA 10385 San Sevaine Way, Suite B, Jurupa Valley, CA 91752, United States Email: support@genkiva.com Phone: +1 (626) 988-9832